Ganesh Kumar
Visited the outlet on Monday, 29th September about 8pm to 820pm. Ordered mcwrap and it came COLD. When approached the statf at counter, the staff told the kitchen staff to heat up but the manager on duty (a chinese lady) was mocking us saying how we wanted it to be HOT and kept emphasizing “HOT HOT”. Walked back to out seat which was infront of the counter because they took awhile so gave them benefit of the doubt. End up, we had to go back to the counter and ask for it. They just left the mcwrap heated up there, no one attended to it. The same chinese lady continued mocking “Eh wheres the HOT HOT one”. When giving back to us, no applogies or anything. Just passed to us rudely. Don’t know how she can become a manager honestly. Asked for her name but she was WHISPERING so I didn’t bother. She wasn’t even using her own nametag. The nametag she was wearing is “Saddam” or something like that. I’ve encountered bad experience at this outlet before but gave benefit of the doubt, but this is just horrible. MANAGERS acting like that. Unbelievable.